We value your business and care about your satisfaction! If our products are not living up to your expectations, follow our warranty process for an exchange or refund. 

** Please text 623-233-0111 or email Include your Order ID and a photo of your product. Thank you.


Return Policy for All Products

The refund period for eligible products* is within 30 days of delivery receipt (according to the USPS delivery date).

  • You must pay the shipping fees to get the product to us, and we will cover the cost to ship your new product to you. 
  • Please email to get the return address.
  • We may require photos in the case of damaged items so we can follow the proper claims procedures with the post office or vendors. 
  • Unfortunately, we are unable to accept returns on e-gift cards, While Supplies Last products, and non-product Consultant Store purchases (i.e. marketing materials and catalogs).
  • Items that have been used may be eligible for an exchange.  Only unopened, unused items, in their original packaging are eligible for a refund.  

Return by Mail

1. Pack your return with adequate packaging material.

2. Include your original packing slip (if applicable) and indicate the reason for return.

3. Send your return to: BellaHoot Return Center 

4. For proof of delivery, we recommend that you return items via UPS or insured USPS. Get a return tracking number to verify your package arrives at our facility.

Refund Method

Refunds will be credited to the original method of payment, whether debit/credit card or PayPal. Please allow up to 10 business days for refunds to become available in your account, depending on your banking establishment.

*At our discretion, we reserve the right to deny any exchange or refund request.